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Frequently Asked Questions



Where Can I Get More Reward Points?

Getting more points is easy! Just follow these steps:

  1. Visit “How to Earn More Rewards Points”: Navigate to the “How to Earn More Points” section on our Web App. Here, you’ll discover all the rewards available.

  2. Explore Rewards: Browse through the available rewards to find out how you can earn additional points. From special promotions to exclusive offers, there are plenty of opportunities to boost your points balance.

  3. Participate and Earn: Once you’ve identified the rewards that interest you, simply follow the instructions to participate and start earning more points.

With a variety of rewards waiting to be unlocked, there’s no limit to how many points you can accumulate. Start exploring today and maximize your earning potential!



Can I Use 52 Orange System Alongside My Existing Loyalty Programs?

Absolutely! Our point system is designed to complement your existing rewards and loyalty programs. Here’s how:

  1. Independence: Our system operates independently of other loyalty programs. You can continue to use your existing memberships without any interference or conflict.

  2. Non-Competitive: We don’t compete with other loyalty programs. Instead, we enhance your rewards experience by providing additional earning opportunities.

  3. Data Privacy: Your privacy is our priority. We don’t sell your data to third parties. We only use a portion of your data for our program, ensuring that your information remains secure and confidential.

While we can’t speak for other rewards and loyalty companies, it’s common for them to sell your information to third parties. With us, you can rest assured that your data is protected and used responsibly.



Do My Points Have a Lifetime?

Yes and No, our point system operates on a Membership program. Here’s what you need to know:

  1. Timeframe: Your points are valid for life,but your point are calculated on your membership level daily.

  2. Notification: Rest assured, we’ll keep you informed. If any of your points are changing value, we’ll notify you in advance, ensuring you have the opportunity to renew your membership.

With our transparent approach, you’ll always be aware of your membership’ status and expiration dates, allowing you to maximize your rewards effectively.



Do I Have a Limit of Points or age with 52 Orange?

No, there’s no limit on the number of points you can accumulate in your 52 Orange account.

Age Requirement to Join

To join 52 Orange and start earning points, you must be at least 16 years old. This ensures compliance with our policies and regulations



I fogot to upload the invoice? can i still do it after?

yes you have 5 days from the day of purchase.



Can I connect my debit card so I don’t have to worry about uploading invoices?

Connecting your debit card directly to our system is something we’re actively working on. However, the process is taking longer than expected, especially with Australian banks, due to various hurdles we need to overcome to integrate seamlessly. Rest assured, we’re committed to making it possible for you to link your debit card to our system so you won’t have to worry about manually uploading invoices. In the meantime, you can still earn points by uploading invoice with our web app. We appreciate your patience as we work towards creating a more user-friendly experience for you. Plus we are working to joint venture with an Australian Bank, we are very close, then you can just open an account with them and problem solved!



what information would you get from my card?

We dont get any information of your card, is the information of the store, amount and invoice details, we do get the details of your name connected to the card so we can upload your rewards points. It is simple if you are worry, we totally understand, that is why the app is there so you have extra sence of security, is all ok with us.

If you are deaf, or have a hearing or speech impairment contact us through the National Relay Service website. Please provide the NRS with your 52 Orange Number